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News - General News - PeopleNissan promotes development managerCustomer focus: John-Paul Falvo moves to run customer-centric programs at Nissan across sales and product. Voice of Customer program one of the drivers for Nissan to retain owners under Falvo12 Jul 2021 By NEIL DOWLING NISSAN Australia has appointed John-Paul Falvo as national manager of its customer, retail experience and ‘Voice of Customer’ program.
He was previously network development manager at Nissan, a post he held for almost eight years.
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